Terms & Conditions
Introduction
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These Terms and Conditions (“Terms”) govern your purchase and use of any services provided by Goddef Performance (“we”, “us”, “our”).
By purchasing, subscribing, accessing, or using any of our coaching services, training programmes, consultations, digital products, or related services, you agree to be legally bound by these Terms.
Medical Disclaimer & Assumption of Risk
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Limitation of Liability
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Goddef Performance is not a medical service, or qualified to issue any medial advice. All services are provided for educational and fitness purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. We do not examine, diagnose, or treat medical conditions, or specialise in injury rehabilitation.
You should consult a qualified medical professional before beginning any exercise programme.If you feel pain, dizziness, shortness of breath, or discomfort, stop immediately and seek medial attention, and only exercise once cleared by a medical professional. Engaging in any sort of physical activity is performed entirely at your own risk. You acknowledge that engaging in online coaching, or using any online purchased training program, means your coach is not physically present during exercise, and is unable to make adequate assessment of your exercise.
Goddef Performance is not liable for any accident or injury caused during exercise, by improper use of equipment, negligence, or exercise in any unsafe environment.
2.1 Health & Safety Responsibility
By using or purchasing any Goddef Performance service you confirm the following:
You have not been advised by a medical professional to avoid physical activity.
You do not experience unexplained chest pain, dizziness, or fainting during exercise.
You do not have any medical, joint, bone, muscular, or health condition that would make exercise unsafe.
If pregnant, post-natal, recovering from surgery, or undergoing medical treatment, you have been medically cleared to exercise.
You have disclosed any relevant health conditions, injuries, or limitations prior to beginning services.
You are over 18 years of age at the time of purchase.
2.2 Assumption of Risk
You acknowledge that:
Physical exercise carries inherent risks, including injury or illness.
Online coaching means your coach is not physically present and cannot directly assess your environment, equipment setup, or exercise technique.
That you are confident performing the prescribed exercises, and that you will inform your coach of any difficulties completing these exercises, and seek guidance where necessary.
You participate voluntarily and entirely at your own risk.
If you experience pain, dizziness, shortness of breath, or discomfort, you must stop exercising immediately and seek medical advice.
Nothing in these Terms excludes or limits liability for:
Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any liability that cannot legally be excluded under UK law
Subject to the above:
Goddef Performance shall not be liable for any indirect, incidental, or consequential loss arising from the use of our services.
Our total liability to you shall not exceed the total amount paid by you for services in the three (3) months preceding the event giving rise to the claim.
Subscriptions & Payments
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By subscribing to, or purchasing any service from Goddef Performance you acknowledge and agree to the following:
4.1 Pricing & Currency
All prices are listed in Pounds Sterling (GBP £).
If purchasing outside the United Kingdom, your bank or payment provider may apply currency conversion or international transaction fees. We are not responsible for such charges.
4.2 Payment Terms
All services must be paid in advance.
Subscription services are billed either monthly or for a fixed term, as agreed at purchase.
By purchasing a subscription, you authorise recurring payments using your selected payment method for the agreed billing period.
You are responsible for ensuring your payment details remain current and valid.
4.3 Failed Payments
If a payment fails:
You will be notified by Goddef Performance.
We may reattempt collection up to three (3) times within five (5) days.
Access to services may be suspended until payment is successfully received.
We reserve the right to terminate your subscription if payment remains outstanding for more than fourteen (14) days.
Any services not delivered or withheld during the period of any missed payments are not refundable, transferable, and considered as ‘missed’ or ‘non-utilised’.
Any outstanding sums remain payable.
4.4 Subscription Types
4.4.1 Monthly Rolling Subscription
Continues automatically on a month-to-month basis until cancelled.
Payment is collected in advance of each billing cycle.
4.4.2 Fixed-Term Subscription
Applies for the agreed contract duration (e.g., 3 months).
Payment obligations apply for the full fixed term.
Unless otherwise stated, fixed-term subscriptions do not automatically renew.
Early cancellation is subject to the refund structure below.
4.5 Cancellation Procedure
All cancellation requests must be submitted in writing via email to: tom@goddefperformance.com.
Cancellation takes effect upon receipt of written notice, subject to the weekly service structure outlined below.
4.6 Billing & Weekly Service Structure
Coaching services are billed monthly.
Services are delivered weekly within each billing cycle.
Weekly services may include programme design, updates, feedback, check-ins, and support communication, and any addition benefits outlined within your purchase/subscription.
A “service week” is defined as:
Monday 00:01 to Sunday 23:59 (UK time).
4.7 When a Service Week Is Deemed Delivered
A service week is deemed delivered from 00:01 on the Monday of that week.
Coaching services, including programme design and preparation, are completed in advance between Friday and Sunday of the preceding week.
To prevent the upcoming Monday service week from being deemed delivered, cancellation notice must be received no later than 23:59 on the preceding Thursday.
If notice is received fewer than three (3) days before the start of the next service week, that upcoming week will be treated as delivered and will not be refundable.
A service week is considered delivered regardless of whether the client accesses, engages with, or responds to coaching materials.
4.8 Refunds
Upon valid cancellation:
Clients will receive a pro-rated refund for any full remaining service weeks within the current billing cycle that have not yet been deemed delivered.
No refunds will be issued for:
Service weeks already deemed delivered
Partial service weeks
Failure to engage with delivered services
4.9 Fixed-Term Subscriptions
For fixed-term subscriptions paid in advance:
Undelivered full future billing cycles will be refunded in full.
The current billing cycle will be refunded in accordance with the pro-rated weekly structure set out above.
4.10 Immediate-Access Digital Products
Pre-designed training plans, downloadable programmes, and custom plans delivered immediately are non-refundable once delivered or accessed.
4.11 Consultations
Consultations are billed upfront.
Fully refundable until twelve (12) hours before the scheduled appointment time.
Rescheduling is permitted up to six (6) hours before the scheduled time.
Reschedules made within six (6) hours are treated as unattended and non-refundable.
4.12 Cooling-Off Period (UK Consumer Contracts Regulations)
If you purchase subscription services online, you have a statutory right to cancel within fourteen (14) days without giving a reason.
If you request that services begin during this period:
You may be charged for services delivered prior to cancellation.
If services are fully delivered within the 14-day period, your right to cancel is lost.
To exercise your cooling-off right, you must notify us in writing before the 14-day period expires.
4.13 Price Changes
We reserve the right to adjust service pricing at any time.
At least thirty (30) days’ written notice will be provided before any price increase takes effect.
Price increases apply from the next billing cycle after the notice period expires.
Fixed-term subscriptions retain the agreed price for the full duration of the term.
If you do not agree to a price increase, you may cancel before the new pricing takes effect.
4.14 Subscription Changes (Upgrades & Downgrades)
Where multiple subscription tiers are available, you may request to change your subscription level at any time by submitting written notice before your next billing date.
Upgrades may take effect immediately or from the next billing cycle, at our discretion. Where an upgrade takes effect mid-cycle, a pro-rated charge may apply.
Downgrades will take effect from the next billing cycle.
No partial refunds are provided for mid-cycle downgrades.
All subscription changes are subject to confirmation and may not alter any fixed-term payment obligations unless otherwise agreed in writing.
4.15 Suspension & Termination
We reserve the right to suspend or terminate services where:
Payment is not received.
You breach these Terms.
You engage in abusive, threatening, or inappropriate conduct.
Termination does not remove your obligation to pay outstanding amounts.
4.16 Chargebacks
If you initiate a chargeback or payment dispute without first contacting us to attempt resolution:
Access to services may be immediately suspended pending investigation.
We reserve the right to dispute unjustified chargebacks.
All content provided by Goddef Performance, including but not limited to training programs, workout plans, coaching materials, videos, guides, digital downloads, written materials, branding, logos, and social media content, is the intellectual property and copyright of Goddef Performance.
By purchasing, accessing, or using any materials provided by Goddef Performance, you agree to the following usage restrictions:
Personal Use
All content is provided strictly for your personal, non-commercial use. You may not use any content for business, commercial, or revenue-generating purposes.Reproduction & Distribution
You may not copy, reproduce, republish, upload, post, transmit, distribute, share, sell, license, sublicense, or otherwise exploit any content in any format without prior written permission from Goddef Performance.Modification & Derivative Works
You may not modify, adapt, translate, edit, reverse engineer, or create derivative works based on any content provided.Resale & Redistribution
You may not resell, redistribute, share login access, or make the content available to third parties, whether for free or for payment.Public Display & Commercial Use
Content may not be used for public display, commercial coaching, group training, gym programming, online coaching platforms, or any business-related activity without explicit written consent.Intellectual Property Protection
All rights not expressly granted in writing remain reserved by Goddef Performance. Unauthorized use may result in termination of access and may lead to legal action.
By accessing or using any materials from Goddef Performance, you acknowledge that you understand and agree to comply with these usage restrictions.
Data Protection
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Governing Law & Amendments
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Personal data is processed in accordance with UK GDPR Regulations and Data Protection Act 2018.
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms from time to time. The most current version will always be available on our website. Continued use of services constitutes acceptance of any updates.
Latst updated: March 2nd, 2026